our terms

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Domestic and International Shipping Rates

We ship to many countries worldwide - if you don't see your country listed, please contact us! Shipping rates for shoes (plus ribbons) are $9.50 to the US, $24USD to Canada, and $32USD to the rest of the world; our shipping rates are per the United States Postal Service and include insurance and tracking.

Ribbon orders without shoes are shipped first-class mail for a flat rate of $5USD worldwide, without tracking information. Your country may charge additional taxes, handling fees and import duties on your package that you will be responsible for. Please check with your local post office for further information. 

Payment, Shipping and Handling

Mohop shoes are individually made or assembled at the time of your order. So, your credit card or paypal account will be charged at the time you place your order. Estimated wait times are listed in the description of each style. You will receive an e-mail once your order ships.

We ship with the United States Postal Service. Domestic packages are shipped via Priority Mail, with a 3 to 5 day typical delivery time. International shipments are mailed via Priority Mail International, with a typical delivery time of 5 to 10 days. However, please be aware that your package may be delayed by customs, government inspections and what-have-you; please allow additional time for delivery. 

We have found that handling fees for international orders are substantially less with the postal system than with commercial carriers. If you have any questions with your order please e-mail us at shoes@mohop.com(please include your invoice number). 

Repairs and returns

Unworn Mohop sandals can be returned for a full refund or exchange within 30 days of the arrival of your shipment. Any defects in workmanship will be repaired free-of-charge within one year of purchase (i.e., if something has broken or is threatening to break). Please e-mail us at shoes@mohop.com if you have any questions about your shoes.

Privacy policy

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